WHAT’S INSIDE THE REPORT

For many in retail banking, the challenge is acquiring and retaining customers while enhancing the digital experience and ROI from new customer acquisition. Fintech Futures, in partnership with Moneythor, recently conducted a comprehensive survey, gathering insights from professionals across various domains in the financial sector.

Key findings from the report:

• Only 23% of financial institutions deem their acquisition approaches successful
• It takes on average 12 months for a newly acquired customer to become profitable
• 49% of respondents noted that their current technology solutions are unable to provide engagement post onboarding
• 15% of newly acquired customers drop-off after the first 3 months.

To access the full survey report and discover valuable insights and strategies, download your copy now.